Privacy Policy

CLICK OYUN YAZILIM ve PAZARLAMA LTD ŞTİ .. (hereinafter referred to as ‘we’, ‘company’) attaches great importance to the protection of the personal data of its visitors, users and customers (hereinafter ‘you’).
This Privacy Policy (“Policy”) has been prepared to inform you about which personal data will be processed, how your personal data will be protected and your rights in accordance with the Law on the Protection of Personal Data No.6698 and the relevant legislation (“KVKK”).

You can access our services offered by us through Click Game Studio and its Application (‘Platforms’) and described in detail in the User Agreement,

Your ability to benefit from the Services is subject to the condition that this Policy is fully read and accepted by you. Because, by accepting this Policy, it is accepted that you have given your explicit consent within the scope of KVKK for the purpose of processing your personal data provided to us in accordance with this Policy. The term “processing” used in this Policy means obtaining, recording, storing, preserving, changing, reorganizing, disclosing, transferring, taking over your personal data completely or partially automatically or by non-automatic means provided that it is a part of any data recording system. refers to all kinds of operations performed on data such as making it available, classifying or preventing its use.
When creating or updating your account, you must provide accurate and up-to-date information that is personal to you, such as your date of birth and your email address. You are entirely responsible for any problems that may arise from incorrect information provided. You also agree that the Company reserves the right to terminate your right to use our Account and Games services if the information you provide is incorrect or out of date. The storage and use of your personal information is controlled and managed in line with the Company’s Privacy Policy.

II. Types of Information We Collect from You.
We take the processing of children’s personal data very seriously.
Our company will be processing the information provided by minors under the age of 18 in Turkey. If we realize that we have received personal information from any child under the age of 18 in Turkey this information in our database, and / or account associated with this information in our records or we terminate accounts immediately.

For citizens subject to the European Union, people under the age of 16 should ask their parents to read our Privacy Policy and, if necessary, contact us about our confidentiality obligation if they want to receive any information or comment on the content. Turkey is in the European Union and to minors under the age of 18 nationalities under the age of 16 without the consent of a parent or guardian, should or should not be paid any online ordering service. We ask parents and guardians to be particularly vigilant and ensure that minors do not cause any violations when using our site or our online Services.
The Company does not have full control of all actions by you, whether intentional or unintentional, disclosure of identifiable personal and / or other information, so the consequences of such actions are solely your responsibility. We are only responsible for our actions and their consequences, as well as for matters concerning this Privacy Policy.

As set out in detail below, there are two channels through which we collect data about you; The first is the information you provide to us, and the second is the information that is automatically obtained through technologies, methods and / or services or that we obtain from third parties. Personal data collected from you may vary depending on how you use the Service.

2-Personal data you provide to us
You can only visit certain parts of the Platforms without providing us with your personal data; however, you are required to provide us with certain personally identifiable information in order to enjoy certain content or Services, such as playing the Game and participating in community forums on the Platforms. Your device ID and nickname information are the personal data collected and processed from you to play games as a guest user via Click Game Studio. If you access Click Game Studio mobile games through your Facebook, Huawei and Google account, the personal data collected and processed from you are name, surname, e-mail address and profile picture information.
For in-game tournaments and events and individualized advertising, your personal data, including but not limited to this information, including but not limited to the province you live in, your date of birth, name, surname, gender, phone number and home address are processed, provided that you have your express consent. In addition, if you want to purchase any of the Services or products we offer for a fee, these transactions can be performed through your or third party buyer’s debit card, credit card or payment service provider, and we do not record your information, and the payment details and financial information used in the payment instrument (credit card is limited to the first and last 4 digits such as bank card or account number). When this specified information is entered into the system, we encrypt it using secure socket layer (SSL) technology. Credit card transactions are carried out on secure pages provided by banks and credit card information is not stored by us. The user can use the options for payment transactions offered on the site, which he decides and finds appropriate. The obligation of the user to ensure compliance with the technical and procedural rules that this payment alternative option is subject to belongs to the user.

Please note that in order to use certain features of the Platforms, the personal data you provide us must be correct, accurate and up to date. Falsifying any information is strictly against our Privacy Policy.
The usage purpose of the data belonging to the User by Click Game Studio is as follows;
Personal and Contact data: Name-surname, telephone, e-mail information is used for user registration and communication purposes on the site.
Demographic, Site and Application Navigation Data and Other data: By defining the interests of the users, the collected data are used to provide better service by increasing the user experience with the execution and development of operational activities such as business development, marketing and communication.
Social Network Information: It is used to provide users with easier access to the site with their existing social network accounts and to provide better service by increasing the user experience with the execution and development of operational activities such as business development, marketing and communication.
Address data: It is used to pass tournament and event information according to the location of the user.

When you register to the system with social media accounts such as Facebook, Huawei or Google or connect these accounts to the game, social media platforms detect your friends through your social media account through their systems. By connecting your social media account to the game with your explicit consent or by registering, you are making a transaction to play the game with your express consent and conclude our contract with you to connect with your friends.

  1. Information we collect through technologies, methods and / or services.
    Smartphone platform, Google & Apple & Huawei ID, Facebook ID, device ID, device model and internet IP address for the game platform (Click Game Studio), your online activities and this style through legal technologies, methods and / or services available for Click Game Studio. the order of activities and more can be collected and stored by us. The main purpose of collecting such information is to protect the quality of the Platforms, Platform content and Services and to improve the way we do our business in order to better serve our customers. Serving our customers better and optimizing the way we do our job are key to our success and continuity. Therefore, in order to use some of our online features, you must accept / allow some features such as Cookies and / or Beacons. You may not allow / accept such tracking technologies, methods and / or services carried out by us, such as blocking cookies by changing the settings of your Internet browser, but it may cause some features of these Platforms, Platform content and Services to not work properly. From time to time, we may modify and / or test various technologies, methods and / or services at our discretion. For details, features and up-to-date information about any technology, method and / or services we use at a certain time, you can contact us via the Contact link.
    Most Internet browsers allow you to delete cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. We do not control cookies in third party advertisements. It is recommended that you check their privacy policy to learn about the use of cookies and other technologies by advertisers and / or ad services. Advertisements appearing on the site may be sent to you by third party advertising companies. These companies may use information about your visit to this website and other websites to advertise products and services that may be of interest to you on the Site and other sites.
    We also keep log files containing Internet Protocol (“IP”) addresses. An IP address is a numeric address assigned to your computer by your Internet Service Provider. We use log files to track traffic on the site, transmit information to our advertisers, and troubleshoot technical issues. In case the site is abused by the user, we may block some IP addresses. IP addresses may be used to personally identify you to enable you to accept our Terms of Service and any applicable end user license agreement.

III. Use and Sharing of Information We Obtain
Essentially, all of the information we obtain from you, whether or not personally identifiable, is used in the following cases to support your use of the Platforms, content and Services and to achieve our legitimate business goals.

1-Internal Uses of the Company for Commercial Purposes
Business purposes are all activities carried out by us to achieve our legitimate business goals and / or meet the needs of our customers. All activities carried out by the company can be as follows, but not limited to;
commercial, administrative, informative and / or reminder e-mails about online and mobile content and new and / or existing features added to our Services and / or the products and / or certain information and / or services we offer to our customers and / or paid and / or services to forward requests about
To send information or notify about the developments in the game in the status of work via electronic mail,
To answer your questions and provide an effective user experience service,
To provide information about new services (in-game character, weapon map, tournaments),
Contacting the User when necessary,
In addition to the purpose of using your personal data in the ways described above, we may also use any combination of your personal data obtained from you and / or through other information collection technologies, methods and / or services to meet the needs of our customers in order to serve our business goals. For example, after researching your internet browsing patterns and comparing it with other information we have learned through information gathering technologies and third-party services, our content is used for purposes such as renovating and improving our services or products to better suit our customers’ general internet browsing patterns.
Users have the right and opportunity to leave by contacting the link that they want to leave the notification membership list provided to them in accordance with the current legislation, if they do not want to receive subject notifications in this me.
If the retention of your personal information is reasonably necessary to comply with our legal obligations, meet legal requirements, resolve disputes, prevent fraud, fraud or abuse, or enforce this Privacy Policy or any other contract we may make with a user, you may either close your account or We may retain your personal information even after you terminate the Service we provide to you.

  1. Use and / or Sharing of Third Parties for Commercial Purposes
    In connection with paid services on the platforms, we are obliged to establish business relationships with third parties. As a result of these relationships, we share all or part of the personal data of our customers in order to successfully run the system of paid Services and / or products requested by the customers. Such information that we share with third parties can ONLY be used for links to certain Services and / or products we provide to our customers; For example, such shared information cannot be used in direct or indirect advertisements and / or marketing campaigns conducted by third parties. We do not give them any permission to use your personal information except as described in this Privacy Policy. Therefore, if you come to the conclusion that they misuse your information without your consent, and this is not permitted in our Privacy Policy, we ask you to contact us without delay. Please note that for such parties with which we have business dealings, you may need to accept their end user agreement, privacy policy, and / or other styles of rules and policies. Our Company has no control and responsibility regarding the rules and policies regarding third parties. If you accept the above-mentioned agreements, policies and / or other rules of third parties, we will not be responsible for the collection, storage, processing and / or use of your personal information that you provide to them and / or obtain through the information collection technologies, methods and / or services they use.
  1. Promotion, Competition and / or Lottery Situations
    For any promotion, contest and / or sweepstakes organized by us or through the Platforms, in whole or in part, there will be official rules and / or a privacy policy regarding the event in the registration area. The privacy policy for such events covers only the specified promotion, contest and / or lottery. The privacy policy for such activities may differ from this Privacy Policy, so we recommend that you read it completely before accepting the terms written in that policy or policies. In most cases, consent of participants is required to obtain and / or use certain personal data for the purpose of being used by event organizers for promotions, contests and / or sweepstakes; In this case, we recommend that you make the appropriate decision for you.

4-Disclosure, Use and / or Sharing of Your Information for Outside Business Reasons
From time to time, we may engage in acquisition, share transfer, cooperation, liquidation and / or merger activities in one or more business areas with internal company units and / or external third parties. In such cases, if there is no contrary prohibition in the law, the personal data pool is considered as part of the commercial business. If we transfer or liquidate our Company to third parties, we may transfer personal data collected by us to the relevant third party within the scope of assets transferred to the buyer / seller.
In order to keep the game running and to control the service quality, information sharing is limited to the elements in the service they provide to the following third parties;
Customer service providers to provide customer support services
Third-party program restriction providers to block cheating tools and unauthorized programs
Cloud computing service providers to provide cloud storage services,
Payment service providers to assist with payment for transactions or to provide withdrawals to merchants
Marketing platforms to regulate the service and providers of analysis services regarding the behavior of users
Online survey service providers to improve game service
Your personal information also,
To fulfill the current legislation, court decisions and other administrative authority decisions
Safely running services
To protect the legal rights of players and third parties and to prevent crime
To protect the rights and interests of the company
Using in various statistical evaluations, database creation and market research without revealing the identity of the user,

Detection of transactions against game rules such as fraud and cheating,

Solving technical problems and improving the service quality
Identification of individual users in order to provide the game service
Technical protection against the use of unauthorized programs
It may be processed in order to prevent inappropriate gaming behavior that could harm other users.

IV. Third Party Links
Platforms may contain links to other websites and / or other platforms or services operated by third parties. In some cases, these links may direct you partially or wholly to platforms or internet products that are managed and / or owned by us. In such cases, the policies of such link-driven platforms or internet products may differ from this Policy. In any case, it is your responsibility to check the privacy policy of each website you visit and / or redirect to before engaging in any activity on such internet products.

Announcement of the Changes to the Privacy Policy
We reserve the right to change this Privacy Policy at any time, in any part, for any reason. When we make any changes to this Privacy Policy, the change can be tracked through the Platforms. When such changes are made to the Privacy Policy, unless we state otherwise, the new Privacy Policy becomes effective on the date it is posted on the Platform. We recommend that you review the Policy regularly to be aware of the changes in question.
In addition, due to the importance of the personal data you have given us to be up-to-date, accurate and complete, as soon as there is any change in your personal information, please update your profile so that we can provide you with the most up-to-date services and products we offer for our customers.

VI. Personal Data Processing Conditions

  • Processing is necessary to execute a contract concluded with you or to start concluding a contract with you at your request: Often the reason we process your information is to execute the user contract or user beta agreement you have entered into with us. For example, as long as you continue to use our Service, we will use your information to both protect your account and profile and to provide you with the Service and customer support.
  • Processing is in line with your interests and our legitimate interests that are not overridden by your fundamental rights: We may use your information for our legitimate interests. One of our legitimate interests is to use website user and visitor data to operate and improve our Service and our business activities with them. In addition, in order to continuously improve our Service, we may also analyze the behavior of users regarding our services, provide you with offers that we think may be of interest to you, and process information for administrative, fraud detection and other legal purposes.
  • Processing is necessary for us to comply with a relevant legal obligation: For example, within the scope of Law No.5651, we can process IP information and log records in order to comply with the rules of payment records in accordance with consumer protection legislation and to make mandatory disclosures to official authorities.
  • Your consent for the processing: From time to time, we may request your consent to use your information for certain reasons. You can withdraw your consent at any time without affecting the legality of transactions based on consent prior to the withdrawal by contacting us at the address specified in this Privacy Policy.

VII. Your Rights and Information
The company gives you the right to observe the usage of your personal data. In accordance with the terms of this Privacy Policy, the Company may share your personal data with third parties and send you promotional e-mails, newsletters, and notifications to the extent that you allow your information to be shared with third parties.

Regarding your personal data, the rights you have in accordance with KVKK and applicable legislation are listed below:
a) Learning whether your personal data is being processed,
b) If your personal data has been processed, to request information regarding this,
c) Learning the purpose of processing personal data and whether they are used appropriately for their purpose,
ç) To know the third parties to whom personal data are transferred domestically or abroad,
d) To request correction of personal data in case of incomplete or incorrect processing,
e) To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of Law No. 6698,
f) Request notification of the transactions made pursuant to paragraphs (d) and (e) of this article to third parties to whom personal data have been transferred,
g) To object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems,
ğ) To request the compensation of the damage in case of damage due to the illegal processing of personal data.

You also have the right to request access to your personal information, correction, deletion and portability of your personal information, as well as to object to the processing of your personal information or to request the restriction of the processing, subject to the limitations in applicable law. If you would like to make a claim regarding your rights or have different questions, please contact us by sending an e-mail to the address specified in the “Contact Us” section. We respond to all requests from individuals who wish to exercise their data protection rights in line with applicable data protection laws within 30 days.
Please send us your request to exercise the above rights in writing. In this context, in order to exercise your rights here, send your request letter stating your personal identification information and which of the above-mentioned rights you would like to exercise to the following address or e-mail address:

Address: Konak neighborhood Barış (120) street No: 3 Floor: 1 Flat: 10 Nilüfer / BURSA
VIII. Technical and Administrative Measures taken for the Security of Personal Data
Personal data;
To prevent unlawful processing,
To prevent unlawful access,
Ensuring that it is kept in accordance with the law,
We take administrative and technical measures according to technological possibilities and implementation costs.
Administrative Measures;
We carry out the necessary inspections within our company and have them done,
We educate and inform our employees about the legal processing of personal data,
The activities carried out by our company are evaluated in detail for all business units, as a result of the said evaluation, personal data are processed in the commercial activities carried out by the relevant units,
In cases where cooperation is made with third parties for the processing of personal data, in contracts with companies that process personal data; It includes provisions regarding the necessary security measures for persons who process personal data,
In the event of unlawful disclosure of personal data or data leakage, we notify the KVK Board of the situation and carry out the investigations stipulated by the legislation and take measures in this regard.

Technical Measures
To prevent unlawful access to personal data;
Employing employees with technical expertise,
Updating and renewing technical measures periodically,
Establishing access authorization procedures within our company,
Determines the procedures for reporting the technical measures and audit processes we have taken,
We create the data recording systems used in our company in accordance with the legislation and make periodic audits,
Creating emergency aid plans against possible risks and developing systems for their implementation,
We train and inform our employees about access to personal data and authorization,
In the contracts made with companies that provide access to personal data in cases where cooperation is made with third parties for activities such as processing and storing personal data; It includes provisions regarding the necessary security measures for persons accessing personal data,
We are establishing security systems within the technological developments in order to prevent illegal access to personal data.
We take administrative and technical measures to prevent unlawful disclosure of personal data and update them in accordance with our relevant procedures. In the event that we determine that personal data is disclosed unauthorized, we establish systems and infrastructures to notify the Related Person and the KVK Board.

Deleting Personal Data

To delete personal information collected using the application, you can send a request by contacting us at e-mail address. You may be asked to provide additional information to verify your identity.